Covid-19 Information 2021-12-10T16:01:41+00:00

COVID-19, us and you

Your Safety is our Priority

As we open our doors this Christmas season we want to reassure you that your safety is our priority and we are working hard to ensure you have an enjoyable, safe visit.

We continue our additional cleaning measures which includes auditorium deep cleaning ‘fogging’  in-between every show and we continue to provide hand sanitiser stations around the building.  In line with the latest guidance we ask that face masks are worn when moving around the building and during performances.

We would respectfully ask you not to go ahead with your visit if you are feeling unwell or have any symptoms of Covid -19.  If you think you have been in contact with someone who is having to self isolate or who has recently tested positive for Covid 19 we would ask that you take a home lateral flow test before your visit.

We look forward to seeing you over this festive season, and wish you a happy and healthy holiday.



We are keeping all of our current COVID practices in place with regard to cleaning and will continue to provide hand sanitiser stations around the building.  We would also ask of our patrons to use contactless payment methods for purchases wherever possible to help reduce the risk of the spread of infection.


We are asking our visitors to continue to put on facemasks before they enter the building.  Facemasks can be removed to eat or drink, but we would ask that they are put back on once you have finished eating and drinking. Detailed information for ticket holders can be found here:

Auditorium/Event Bookings

We are requesting that tickets for all events are booked in advance using our online system, however, for queries or if you have a booking that requires additional assistance from us e.g. booking a wheelchair accessible space or with a carer etc, please contact our box office at   Your tickets will be emailed to you and can either be printed at home or presented electronically on a phone or tablet.  Please note we are not printing or posting tickets at present.

Our box office opening hours are: 12 noon to 4pm, Monday to Saturday


If you are feeling unwell:

Please do not attend the venue if you are experiencing symptoms of Covid-19, have been advised to self-isolate or believe you have been in contact with someone who may have Covid-19. 

These guidelines may be subject to change at short notice so please follow any additional guidance provided by our Front of House team at the time of your visit.